What Information We Hold and Why
We collect the details you give us when registering — name, email address, phone number and date of birth — so we can manage your account and verify who you are before processing withdrawals. When you fund your account or cash out using Touch 'n Go
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eWallet, Boost or GrabPay, we record the transaction reference and wallet identifier tied to that transfer; we do not store your full e-wallet PIN or password at any point. Your device and browser session data — IP address, device model, session timestamps — are logged automatically
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each time you connect. We use this to detect suspicious logins and keep your account secure. We also hold records of your activity on the platform, including game sessions, to meet our own operational and compliance obligations. Data is retained for as long as your account
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is active and for a period afterward as required by applicable rules. Where local law governs what we can do with your data, we follow those requirements. Access to our platform is available where local law permits. We do not sell your personal information to third
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parties, and we share it only with payment processors, fraud-screening services or where required by law. You can ask us to review, correct or delete your information at any time via the contact paths on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.